Investigate Government & Police Complaints
We will try to resolve your complaint by gathering the facts, hearing both sides of the story, and making recommendations to address any unfair treatment or unreasonable decisions.
The Ombudsman is an impartial and independent office of Parliament that acts as the Cayman Islands’ guardian of fairness, transparency and accountability.
If you are dissatisfied with a Government decision or feel you were not treated fairly and you have tried to resolve the matter through the government's internal complaint process unsuccessfully, you may make a complaint to our office.
You may make a complaint about the conduct of a police officer at any police station or directly to us.
If the Government has refused to disclose records you requested, you may appeal the decision to us. We will hear your appeal and decide whether the records should be disclosed.
If you are concerned that your employer is acting improperly, you may disclose the improper conduct to us and you will be protected against any detrimental action taken by your employer in reprisal for your disclosure.
The Data Protection Act gives you control of your personal data, and protects you against its misuse in the public and private sectors.
If we receive a complaint, disclosure or appeal, we will inform you as soon as possible. We will provide you with details about the issues and you will have an opportunity to provide a detailed response.
We will try to resolve your complaint by gathering the facts, hearing both sides of the story, and making recommendations to address any unfair treatment or unreasonable decisions.
We will review your appeal and decide whether the information must be disclosed in accordance with the Freedom of Information Act. We will investigate your complaint about misuse of your personal data and decide whether a data controller is in compliance with the Data Protection Act.
We will investigate your disclosure and decide whether it qualifies for protection under the Act. If you suffer a detrimental action we can make recommendations for compensation for any reprisal.