Outcomes - Selected Case Summaries

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Poor Investigation

Informal Resolution | 07 October 2020
Royal Cayman Islands Police Service (RCIPS)

The complainant was involved in a motor vehicle accident in which they suffered an injury. The offending vehicle did not stop to assist the complainant. During the investigation of the incident, the complainant came to the Office of the Ombudsman frustrated at what they believed was a lack of police action, coupled with poor communication from the officer leading the investigation.

Following interviews and meetings with all parties concerned, we discovered that the police officer had been diligent in their handling of the case. It was agreed that better dialogue between the accident victim and the police was needed. The issue was ultimately resolved to the satisfaction of the complainant.